Visitors Policy

ICU Visiting Hours

Morning: 11:30 AM to 12:30 PM.
Evening: 5:00 PM to 6:00 PM

Ward Visiting Hours

Evening: 5:00 PM to 7:00 PM.

Room Types

Day Care

Multi Sharing

General A/C

Twin sharing

Private

Single

Deluxe

Executive

Room Rent Charging Policy

Room rent is charged on a per-day basis, and the billing day is calculated at 12:00 midnight.

General Information – TPA / Cashless Insurance

For cashless processing, patients must confirm whether the hospital is a network hospital under their insurance policy. Cashless treatment is possible only if the hospital is in the insurer’s network.

If the hospital is in the network, the patient must submit policy details along with ailment-related documents as required by the insurance company.

Document Submission Timelines

Planned / Scheduled Admissions

Documents must be submitted 2–3 days before the date of admission (Online / Offline).

Emergency Admissions

Documents must be submitted within 24 hours of hospitalization.

Documents to be Submitted (Within 24 Hours)

KYC of Patient (PAN Card + Aadhaar Card)

KYC of Employee / Proposer (For corporate policies) (PAN Card + Aadhaar Card)

Passport Size Photo of Proposer and Patient

Current Policy Papers / E-Card / TPA Card

Past Investigation Reports / Consultation Papers / Discharge Summary (if available)

Marriage Certificate / Gazette / Affidavit (In case of name/age mismatch)

MLC Certificate / Self Declaration (In case of accident/fall/injury)

Security Deposit (Mandatory at Admission)

Medical Management: ₹5,000 onwards

Surgical Management: ₹10,000 onwards

ICU: ₹20,000 onwards

Security Deposit may vary depending on policy terms & conditions (Co-pay / Sublimit / ABC clause)

Important Patient Declarations

Before admission, the patient/relative must confirm:

Before admission, the patient/relative must confirm:

Room rent eligibility as per policy

Basic Sum Insured from insurance company / HR / agent

Any applicable Sublimit / Co-pay / Pre-existing disease clause

Any pre-existing ailment and related documents (if required)